HEURISTIC AND THINK ALOUD TO EVALUATE USABILITY OF ACADEMIC INFORMATION SYSTEM

  • Satrio Agung Wicaksono Fakultas Ilmu Komputer, Universitas Brawijaya
  • Retno Indah Rokhmawati Fakultas Ilmu Komputer, Universitas Brawijaya
  • Mochamad Chandra Saputra Fakultas Ilmu Komputer, Universitas Brawijaya
  • Raden Arief Setiawan Fakultas Ilmu Komputer, Universitas Brawijaya

Abstract

Academic Information System is an essential system in performing academic activities. Universitas Brawijaya are using Academic Information System named SIAKAD-UB. SIAKAD-UB is an information systems that deal with all kinds of student details and academic related reports. SIAKAD-UB encountered many problems along with the growth of data. This study aims to discover factor impact on problems of interface usability found in existing SIAKAD-UB using Heuristic Evaluation and Think Aloud method. This study involving 3 experts and 3 operators with the purpose of the evaluation received input from the experts and users. The result of experiment are find 3 problem heuristic with score 0 which mean no usability problem, 7 problem heuristic with score 1 which mean medium priority refinement, 7 problem heuristic with score 2 which mean low priority refinement, 7 problem heuristic with score 3 which mean high priority refinement. Heuristic evaluation and think aloud find 7 aspect refinement are Visibility of system status, Match between system and the real world, User control and freedom, Consistency and standards, Recognition rather than recall, Flexibility and efficiency of use, Help and documentation.

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Published
2017-07-14
How to Cite
WICAKSONO, Satrio Agung et al. HEURISTIC AND THINK ALOUD TO EVALUATE USABILITY OF ACADEMIC INFORMATION SYSTEM. Jurnal Ilmiah Kursor, [S.l.], v. 9, n. 1, july 2017. ISSN 2301-6914. Available at: <https://kursorjournal.org/index.php/kursor/article/view/101>. Date accessed: 27 june 2022. doi: https://doi.org/10.28961/kursor.v9i1.101.
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Articles